What do I do if I’m having a mental health crisis?

Our care team at Plume is committed to your well-being, but we are not able to offer medical support for emergency mental health crises. Our providers do not provide emergency medical or mental health care. We recognize that other organizations have expert support teams who are trained to help in a crisis. These resources are available to you 24 hours per day, 7 days per week. 

If you are thinking about harming yourself or are experiencing another type of mental health crisis or emergency, please immediately contact one of the following resources. Reaching out to a hotline will avoid unnecessary delays and connect you with someone who can help as soon as possible.

Here are some resources where you can talk or text somebody for free immediately:

Trans Lifeline at 877-565-8860

9-8-8 Suicide & Crisis Lifeline

Crisis Text Chat: text HELLO to 741741

Lifeline Chat

Substance Abuse and Mental Health Services Administration (SAMHSA) at 1(800) 662-HELP (4357)

9-1-1 emergency services

What if I’m having a medical emergency?

Plume does not provide emergency medical services. If you are experiencing a crisis or  emergency, please call 911 or go to the nearest emergency room.

Not sure if you’re having a medical emergency? It’s best to take your health seriously (better to be safe rather than sorry!).  For emergencies, the emergency room is the place. If you need to talk to a medical provider urgently, you can also seek care at an urgent care in your area, or call your primary care office. Click here for more information on the difference between the emergency room and urgent care.