TABLE OF CONTENTS

Can I use Plume if I have Medicaid?

Unfortunately, due to state laws, you cannot become a  Plume member if you have Medicaid in Colorado or Kentucky (even if you wanted to pay out of pocket for the membership). In these states, Medicaid has very strict billing rules that currently do not work with our membership model. For more information about your state’s restrictions, please contact your Medicaid program directly. In other states, you can become a Plume member if you have Medicaid, however you cannot use your insurance for membership fees. We hope to be able to accept Medicaid in the future and are working to make that an option.


Why can’t I use Medicaid to pay for my membership?

Plume is accepting some insurance policies at this time, but we are unable to accept Medicaid. Learn more about private insurance and Plume here.


Can I use Plume if I have Medicare?

Unfortunately, you cannot use Plume if you have Medicare (even if you wanted to pay out of pocket for a membership) because Medicare has very strict billing rules that don’t work with our membership model. For more information about your state’s specific restrictions, please contact your Medicare program directly. We hope to be able to accept Medicare in the future and are working to make that an option.


I only have Medicare Part A, not Part B; can I use Plume?

If you have chosen to not enroll in Medicare Part B and can provide proof that you have non-Medicare commercial insurance for physician coverage, we are able to serve you. Medicare Part B is related to insurance coverage. This is the part of Medicare that prevents us from serving folks due to the strict billing rules associated with Part B enrollment. Medicare Part A does not impact care because Part A is related to hospital care.