FAQs

About Plume 9

• How Plume Clinic Works
• Membership Types
• How to schedule & manage your appointment
• Where Plume Clinic is available
• Everyday Wellness Services

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Gender-Affirming Hormone Therapy (GAHT) 3

• Estrogen, progesterone, & testosterone blockers
• Testosterone
• Non-binary GAHT

Clinical Services 8

• Acne
• Anxiety & depression
• Contraception (birth control)
• Sexual function
• Hair restoration

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Trans Health Policy & Changes 4

• Changes to testosterone prescribing in Alabama
• About Care in Florida
• Accessing GAHT in a conservative & transphobic political climate
• Regarding The May 1, 2025 HHS Report

Labs & Pharmacy 5

• About labs with Plume
• How to navigate your local pharmacy
• About prescription mail delivery
• All about refills
• How to use GoodRx

Letters of Support 4

• Name & gender marker support letter
• Surgery support letter
• Emotional support animal support letter
• How to change your name and gender marker

Medical Support 9

• All about injections
• How to collect blood pressure reading
• Breast & chest tissue health
• GAHT and substance use
• Mental health and medical emergencies

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Emotional & Social Support 4

• About Plume Support Groups
• About Prism
• Cognitive-behavioral therapy (CBT)
• Tips to help deal with gender dysphoria

Billing 4

• Cost & membership
• Refunds & Cancellations
• Medicaid & Medicare
• Financial Support with Point of Pride

My account 10

• Moving or traveling as a Plume member
• How to Restart Your Plume membership
• Requesting Medical Records
• Language & accessibility
• Troubleshooting Your Account

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My Member Portal 0