TABLE OF CONTENTS

If you are a current member and need information about your medical records to be shared, you can reach out to your care team over Spruce or email us at members@getplume.co. We can share your medical records and any details about your account on both platforms. We can also share your medical records with someone else if you request that.


Requesting your medical records to be sent to you

  • Reach out to your Care Team through Spruce or members@getplume.co
  • Let us know what information you need sent to you.
  • We will send your information to you 


Requesting your medical records to be sent to someone else

  • Download and fill out the Release of Information form below
  • Send it to your Care Team via Spruce or members@getplume.co
  • We will send the information to whoever you have requested.
  • If you are having trouble downloading the form below, let your Care Team know and we will manually send you the form


What is inside my medical record?

A medical chart or medical record is a comprehensive collection of documents that is kept by a clinic, hospital, or other healthcare organization to detail an individual’s medical history and current care. The medical chart or record typically includes data such as patient contact information, demographic information such as their gender marker, insurance information, medical history including allergies and past visits, current medications, lab results, and more. In the United States, the Health Insurance Portability and Accountability Act (HIPAA) governs the privacy and security of a patient’s medical chart or records.


The specifics of what is included in a medical chart or record will vary from clinic to clinic and from patient to patient. Generally, a medical chart or record will include a patient’s contact information, demographic information such as their gender marker, insurance information, and medical history. It may also include information such as the patient’s family medical history, current health concerns, symptoms, notes from physical exams, lab results, medication, and an overall synopsis of the patient’s health.


In addition to all of the information that is included in a medical chart or record, HIPAA also requires that a medical chart or record contain a record of when the information was updated or changed. This is important for medical providers to ensure that a patient’s medical chart is up to date and that any information that has been added or changed is accurate. Furthermore, HIPAA also requires that the patient’s medical chart or record be kept secure, meaning that only authorized personnel have access to it and that it is protected from unauthorized access or use.


In summary, a medical chart or record is a comprehensive collection of documents that is kept by a clinic, hospital, or other healthcare organization to detail an individual’s medical history and current care. It typically includes a patient’s contact information, demographic information such as their gender marker, insurance information, medical history, current health concerns, lab results, and medication. HIPAA also requires that a medical chart or record contain a record of when the information was updated or changed and that the patient’s medical chart or record be kept secure.