My account

Moving or traveling as a Plume member
TABLE OF CONTENTS Information for your Care Team What is a Transfer of Care? I travel regularly for work, where should I get my prescriptions? How shou...
Fri, 24 May, 2024 at 2:01 PM
All about my membership
TABLE OF CONTENTS Sign up for a support group  Learn about the medications available to you  Get regular blood work Use our mail-order pharmacy  Reque...
Tue, 19 Dec, 2023 at 11:20 PM
Trouble with Spruce
TABLE OF CONTENTS I'm having difficulty logging in to my existing Spruce account What if I can’t log in right before my appointment? What if I’m hav...
Thu, 12 May, 2022 at 9:24 PM
Language & accessibility
TABLE OF CONTENTS What accommodations do you have for hard of hearing or deaf patients? ¿Los servicios de Plume se ofrecen en español? Does Plume provid...
Fri, 13 May, 2022 at 8:48 AM
How to contact us
TABLE OF CONTENTS I'm a current member. How do I get in touch? Email For general questions and comments  Fax Phone Address I messaged in Spruc...
Tue, 20 Jun, 2023 at 10:21 AM
Your data privacy and data sharing with Plume
TABLE OF CONTENTS What does it mean for Plume to be HIPAA compliant? How is my data stored? When and where does Plume share patient information? Does P...
Wed, 25 Oct, 2023 at 10:25 AM
Requesting information about your medical records
TABLE OF CONTENTS Requesting your medical records to be sent to you Requesting your medical records to be sent to someone else If you are a current me...
Sat, 4 Feb, 2023 at 12:10 PM
What's inside my medical record?
A medical chart or medical record is a comprehensive collection of documents that is kept by a clinic, hospital, or other healthcare organization to detail ...
Thu, 23 Mar, 2023 at 3:06 PM
How to Restart Your Plume membership
TABLE OF CONTENTS How do I restart my Plume Membership? How do I restart my Plume membership? At Plume, we are here to care for you on your terms! If ...
Thu, 3 Aug, 2023 at 2:07 PM
Patient Code of Conduct
Patient Code of Conduct Plume prides itself on providing high quality transgender healthcare and on treating everyone as a person of worth and value....
Thu, 14 Sep, 2023 at 10:03 PM